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(855) 894-6230

FAQS

Frequently asked questions

How is the cost of my shipment calculated?

The cost of a shipment is typically determined based on several factors. The exact calculation may vary depending on the details of your move, here are some common factors that can influence the cost:

Distance: The distance between your current location and the destination plays a significant role in the cost. Longer distances generally result in higher costs due to increased fuel consumption and labor requirements.
Volume: The volume of your belongings affects the cost. Movers often use volume-based pricing for long-distance moves.
Accessibility: The ease of access at both your current and destination locations can impact the cost. If there are obstacles such as stairs, elevators, narrow hallways, or long carrying distances, additional charges may apply.
Services requested: The specific services you require can influence the cost. For example, if you opt for additional services like packing, unpacking, or specialty item handling (e.g., pianos, antiques), the price will be adjusted accordingly.
Timing: The time of year, day of the week, and even the time of day can impact the cost. Moving during peak seasons or on weekends may be more expensive due to higher demand.
Insurance: The valuation coverage or insurance you choose for your belongings can affect the overall cost. Different coverage options have varying costs, and it's important to consider the level of protection you desire.

To obtain an accurate estimate for your specific move, it's best to call our sales specialist at (855) TWIN- 230 and provide us with detailed information about your requirements. We will conduct an assessment or request a list of items to be moved in order to provide you with a personalized quote based on the factors mentioned above.

How long in advance should I contact movers?

We generally recommended to contact us as soon as you know your moving date or have a rough idea of when you'll be moving. This is especially important if you're planning to move during a busy season or on a popular moving day (such as weekends or the end/beginning of the month) when moving companies tend to be in high demand.

Ideally, you should contact us at least 4-8 weeks in advance. It also allows us to schedule your move and allocate the necessary resources accordingly.

However, if you're moving on short notice or during a less busy time, you may be able to secure a date upon availability. It's always best to call us as soon as possible to ensure availability and to allow for proper planning and coordination.

How long will it take to move my things?

The time it takes to move your things can vary depending on several factors, including the size of your home or the number of belongings you have, the distance of the move, and any additional services you may have requested. Here are some general estimates for different types of moves:

Long-Distance Moves: For moves covering longer distances, such as across different states, the duration may vary. Deliveries can be made the next day, several days or even weeks, depending on the distance, specific route, and the logistics of the moving company.

Full-Service Moves: If you opt for a full-service move where we handle everything from packing to unpacking, the process will generally take longer. The duration will depend on the size of your home and the number of belongings requiring packing, as well as the speed and efficiency of the movers.

It's best to discuss the estimated time frame with us when booking your move, as we will have a better understanding of the specific details of your move and can provide a more accurate estimate based on our resources.